Help & FAQs

Customer Service:

1 (516) 280-8436

Hours of Operation:

Monday-Saturday: 10:00am-7:00pm Eastern Time.

For New Orders:

(516) 280-8434

For Mailing, write us at our Corporate Office:

PERFUME & BEAUTY OUTLET INC

473- A2 Old Country RD
Westbury, NY 11590

Email: [email protected]

Frequently Asked Questions about Fragrances:

What is the difference between Perfume, Eau de Parfum, Eau de Toilette, and Eau de Cologne?

The differences are simply a matter of the amount or concentration of oils in the fragrance. These oils are called "juice." The highest concentration of "juice" is in perfume (or parfum). Next would be Eau de Parfum, then Eau de Toilette, and finally Eau de Cologne.

Actually, Eau de Toilette and Eau de Cologne are generally interchangeable, particularly in Men's fragrances. After Shave has the least amount of oils. The higher the concentration of "juice" the longer your fragrance will last, and the less you need to apply.

Why do some fragrances seem to last much longer than others?

People with dry skin usually find their fragrance holding time shorter than those with oily skin because oily skin has more natural moisture to hold in the fragrance.

PH levels (amount of acidity in our skin) also varies slightly from person to person. Our individual levels of PH will determine how each ingredient in a fragrance will react.

What is the difference between a splash and a spray?

There is absolutely no difference in the fragrance. The difference is in the application only. However, a spray bottle, being ostensibly sealed all the time, may actually have a longer shelf life. Making the decision between spray and splash is entirely a matter of personal preference.

Why does fragrance contain alcohol?

Alcohol makes the fragrance emanate from your skin. Without alcohol, you would be the only person who knew you were wearing any fragrance at all.

What do fragrance notes refer to?

Fragrances are comprised of many different scents, these scents are called "notes."

Top notes are very light and last just a few minutes (5-10 minutes). Middle notes become apparent in about 15 minutes after application. These can last up to an hour or more. Bottom notes are the heavier ingredients. These last the longest, usually for several hours.

How can I keep my fragrance from going bad?

Keep all fragrance in a cool, dry area, and away from windows as sunlight can unbalance the various ingredients. An opened bottle should be kept in its box to ensure a longer shelf life.

What is a tester?

Testers are genuine, authentic, fresh and 100% original. Testers contain the same original fragrance and are used by department stores to help promote a particular fragrance. Testers are made by the manufacturer and sometimes come in a plain box, and sometimes without the fancy cap. Because there is no decorative packaging, we can purchase these items for less and pass the savings on to you.

If the UPC codes or any other tracking codes are missing, altered or defaced from any product box or bottle, it was not done by the manufacturer and occurred in the supply chain after it left the manufacturer.

What does "unboxed" mean?

Unboxed items are genuine, authentic, fresh and 100% original. Sometimes the outer box gets damaged in transit so it is removed. Unboxed items always contain the same original fragrance as the boxed versions. They are the best way to save. Boxes can become damaged while shipped or handled, or the bottles can be scratched so we can purchase them for less and pass the savings on to you.

If the UPC codes or any other tracking codes are missing, altered or defaced from any product box or bottle, it was not done by the manufacturer and occurred in the supply chain after it left the manufacturer.